Reference

How Our Legal Terms Protect Your Account

The legal terms on tmtpla set out your rights, our obligations, and the rules that govern every account, transaction, and data point on this platform.

Account TermsPrivacy PolicyGCash & Maya RulesJurisdiction ClauseData Retention Policy
tmtpla How Our Legal Terms Protect Your Account
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account Security

Data Handling Personal data collected at registration — name, contact details, verified e-wallet IDs — is stored on secured servers. Access is restricted to authorised staff with a documented operational need.
Cookie Use Session cookies keep your lobby preferences and login state intact while you browse. Analytics cookies run only with your consent and can be turned off in your browser at any time.
Account Security Every login triggers an OTP sent to your registered mobile number. If a login attempt comes from an unfamiliar device, access is held until you verify through that OTP step.
Data Retention and Deletion We keep your account data for the period required by applicable regulations. Once that period lapses, you may request deletion through Account Settings or by contacting support directly.
POLICY CONTACT PATHS

How to Reach Us About Legal Queries

Live Chat Open the chat widget on any page while logged into your account. Our support team handles policy and account-rights questions directly in the conversation thread.
Email Support Send policy queries, data-access requests, or terms clarifications to our support email. Replies address your specific account situation, not a generic template.
Account Help Centre Log in and go to Account Settings, then Help. From there you can submit a formal request to update your data, close your account, or query a specific policy clause.

Common Questions About Our Legal Terms

These are the questions we hear most from Philippines accounts about how our terms work, what data we hold, and how to exercise your rights.

These terms apply to anyone who opens a tmtpla account. Eligibility depends on local law — access is available only where permitted in the Philippines.

We collect your name, contact number, and verified e-wallet details such as your GCash or Maya account ID. This data is used solely to operate and verify your account.

Yes. Submit a data-access request through Account Settings or via our support email. We will provide a summary of the data held on your account within the timeframe required by law.

Go to Account Settings and submit a deletion request, or contact our support team directly. Deletion is processed after any legally required retention period has passed.

Updated terms are posted on this page before they take effect. Continuing to use your account after the updated terms are live counts as your acceptance of the changes.

Yes. Where any clause in our terms conflicts with applicable Philippine law, local law governs to the extent of that conflict. Contact support if you need clarification on a specific clause.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.